Faisal Amin
Co-founder & CEO
Works with dealerships and leads Agenton's product and customer relationships.
LinkedIn →We didn't start Agenton because the world needed another AI company.
We started it because dealership service departments have a very ordinary problem that technology has done a surprisingly poor job of solving: the phone keeps ringing while everyone is already busy doing their actual jobs.
So that's what we're working on.
Three people in Finland decided to take dealership phone calls rather seriously.
Agenton was founded by Faisal Amin, Aleksi Laine and Nasim Uddin. Between us, we build the product, work with dealerships and spend an unreasonable amount of time thinking about what happens when a customer calls a service department.
That's deliberate. We want to stay close enough to the dealerships using Agenton to know what works, what sounds strange and what still needs fixing.
Aleksi Laine
Co-founder & COO
Works with dealerships, deployments and the day-to-day work of getting Agenton running well for customers.
LinkedIn →
Nasim Uddin
Co-founder & CTO
Leads the technology behind Agenton and the systems that make the agents work.
LinkedIn →A few things we believe.
A good demo proves surprisingly little.
Give an AI a clean script, a quiet room and a cooperative caller and it can look wonderful. We're more interested in what happens when an actual customer calls a busy service department and doesn't follow the script.
Your Service Advisors know things we don't.
Every dealership has its own rules, shortcuts and ways of doing things. We don't arrive pretending our software knows better. We learn how your operation works and build Agenton around it.
We don't need Agenton to do everything.
We need it to do the things you've trusted it to do properly, know when it needs help and make life easier for the people already running your service department.
Built in Finland. Tested in Finnish. Which seemed like a sufficiently difficult place to start.
Finnish customers don't always make life easy for a voice agent. Neither do busy service departments. We're quite happy about both.
It has pushed us to build Agenton around real conversations and real dealership workflows rather than perfect demo conditions.
We're starting with aftersales.
There are plenty of things AI could eventually do inside a dealership. We're deliberately starting with aftersales calls because it's a real problem, the work matters and there's plenty to get right.
We'd rather become exceptionally good at this than put twenty industries and fifty use cases on the website.
Wondering what Agenton would look like in your dealership?
Talk to us. Faisal and Aleksi still handle these conversations themselves, so you won't be passed to a sales rep or shown the same presentation everyone else gets.
Talk to a founder