Privacy Policy

1. Company Information

This privacy policy applies to services provided by:

• Company Name: Agenton Oy
• Registration: Established and registered in Finland
• Contact: [email protected]

2. Data We Collect

We collect minimal data necessary to provide our services:

• Account Information: Email address, name, and basic profile data when you create an account
• Usage Data: Technical information about your use of our services for optimization purposes
• Communication Metadata: Basic routing information required for service functionality

3. What We Don't Collect

Important: We do not process or store user communications. Your conversations and messages are not retained, monitored, or accessed by our systems.

4. Data Security

• Encryption: All communication layers are handled under HTTPS encryption
• No Sensitive Data Retention: We do not retain any sensitive data on our systems
• EU Storage: All personal data is stored securely within the European Union
• Access Controls: Strict access controls limit data access to authorized personnel only

5. Legal Basis for Processing

We process personal data based on:

• Contract Performance: To provide the services you've requested
• Legitimate Interest: To improve and optimize our services
• Consent: Where explicitly provided for optional features

6. Your Rights

Under GDPR and Finnish data protection laws, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

7. Data Retention

We retain personal data only as long as necessary to provide our services or as required by law. Account data is deleted upon account closure, with some technical logs retained for up to 30 days for security purposes.

8. International Transfers

As all data is stored within the European Union, no international data transfers occur outside the EEA.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of any material changes via email or through our service.

10. Contact Us

For any questions about this privacy policy or to exercise your rights, please contact us through our email: [email protected]